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The Best Communication Tools For Your Business

Scorpion’s suite of communication tools connects your brand and franchise owners with your customers in the ways they engage in most. Email marketing, chat, and text messaging are just some of the ways we help your franchise brand stay top of mind with your customers.

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Live Chat & Texting  For Your Customers

Scorpion’s live chat and text messaging tools provide your customers with ways to engage with your franchise instantly. Not only are these methods more familiar to the modern consumer, they’re also integrated with each franchise location’s customer relationship management, scheduling, and other tools.

Your customers get a fast and seamless experience while your franchise owners save time and bandwidth.

“We lean on [Scorpion] to a significant extent. They’re important to the operations of our company. They’re important to our reputation, to our brand, to the success of our franchise owners. By far, Scorpion is our most important partnership across Gotcha Covered.”

Paul Linenberg Gotcha Covered

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Email Marketing To  Gain Customer Loyalty

A tried and true method, email marketing inspires customer loyalty with regular communication of news and offers from your franchise. With the ability to cater emails to individual locations, your franchise locations can build on your brand experience specific to customer segments.

Whether it’s keeping tight control of brand assets or fully empowering your franchise owners to send emails, Scorpion’s email marketing system is designed to be customized for your franchise’s needs.

The Best Online Scheduling  For Your Customers

Scorpion’s online scheduling technology saves your franchise owners time and manpower by allowing customers to directly book without the need to hire another person.

Website and mobile app integrations give your customers the ability to book with your franchise on their own terms--without having to call in or worry about business hours.

"We couldn’t have achieved this level of growth so quickly without a hands-on partner like Scorpion."

David Mesa PJ's Coffee

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Frequently Asked Questions

  • What Is Communications Technology?

    Communications technology can be a way to connect frequently with your customers without the need for extra employees. Providing tools like live chat, online scheduling, email marketing, and team messaging can help ensure your business is running smoothly. Your customers will thank you when you invest time and money into communications technology.

  • Why Do I Need Communications Technology?

    When someone is looking for your business or a current customer has an issue, they want to get a hold of you in as many ways as possible. Communication technology can help automate that with tools like live chat, online scheduling, texting, and email marketing to keep your customers happy. Those tools can also link to your customer relationship management software for future reference and help make using your business a smooth process.

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The key difference with Scorpion is they talk about the future. They educate us on where the industry is going and where we need to be as a franchise.
Michael Lohman CEO of Go Mini's, LLC and Multi-Unit Franchise Owner, Go Mini's
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